Dear Pradeep Talampally,Thank you very much for taking the time to share your feedback and for awarding InterContinental Hanoi Landmark72 a 5-star rating. We sincerely appreciate your positive evaluation.We are delighted to learn that you were pleased with our prime location, the high standards of cleanliness, and the overall ambience of the hotel. It is also gratifying to know that the quality of our service and culinary offerings met your expectations. Your kind comments are highly valued and serve as meaningful encouragement for our team to continuously uphold excellence in all aspects of the guest experience.We look forward to welcoming you back soon.Warm regards,Thao DoQuality & Continuous Improvement Manager.
Dear valued guest,Thank you very much for your kind feedback. We are delighted to know that you enjoyed the views of Hanoi, found the beds comfortable, and experienced good service during your stay. It is wonderful to hear that you would recommend InterContinental Hanoi Landmark72 for both business and family leisure trips. We truly appreciate your support and look forward to welcoming you back again.Warm regards,Thao DoQuality & Continuous Improvement Manager.
Dear Shanghaixin,We sincerely thank you for taking the time to share your highly valued 5-star review. We are truly honored that you selected InterContinental Hanoi Landmark72 after careful consideration, and we are delighted to learn that your stay with us exceeded your expectations. It is a pleasure to know that you enjoyed our breakfast offerings, appreciated the spaciousness and comfort of your room, and were satisfied with the quality of service provided by our team. Knowing that everyone had a pleasant and enjoyable stay is especially meaningful to us.We very much look forward to the pleasure of welcoming you back in the future.Warm regards,Thao DoQuality & Continuous Improvement Manager.
Dear Valued Guest,Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the city view from your room on the high floor and found our breakfast selection plentiful. We also appreciate your comments regarding the facilities, which are valuable for our ongoing improvements. We hope to have the pleasure of welcoming you back to InterContinental Hanoi Landmark72 in the near future.Warm regards,Thao DoQuality & Continuous Improvement Manager.
Dear Valued Guest,Thank you for sharing your wonderful feedback. We are delighted to hear that you had another amazing stay and that our team was helpful, including assisting with printing your documents. It is also great to know you enjoyed The Club on level 71. We look forward to welcoming you back to InterContinental Hanoi Landmark72 again soon.Warm regards,Thao DoQuality & Continuous Improvement Manager.
Dear valued guest, Thank you for taking the time to share your experience with us. We are truly sorry to hear that the shower in your room did not meet your expectations and caused inconvenience during your stay. We completely understand how important a comfortable and functional shower is for our guests, and we regret that this was not the case for you.Please be assured that your feedback has been shared with our Engineering team for immediate review and corrective action. Maintaining high standards in all our facilities is a priority, and we will ensure this issue is addressed promptly.We would greatly appreciate the opportunity to speak with you directly and learn more about your experience. Your satisfaction is very important to us, and we hope to have the chance to welcome you back for a much-improved stay.Warm regards,Thao DoQuality & Continuous Improvement Manager
Dear Dr Tomato,Thank you for taking the time to share your detailed feedback. We are delighted to know that you found the service, room cleanliness, and overall stay experience excellent. At the same time, we truly appreciate your honest comments regarding the location. Your feedback is valuable and helps us better understand guest perspectives as we continuously strive to enhance the overall experience.Warm regards,Thao DoQuality & Continuous Improvement Manager.
Dear Valued Guest,Thank you very much for choosing to stay with us on multiple occasions and for sharing such thoughtful feedback. We’re delighted to know that our breakfast buffet continues to be your favorite. We also appreciate your honest comments regarding the afternoon tea experience and the impact of air quality on the view.. We sincerely look forward to welcoming you back to InterContinental Hanoi Landmark72.Warm regards,Thao DoQuality & Continuous Improvement Manager
Dear Valeriaxyh,Thank you for sharing such a detailed review. We are pleased to know that you appreciated the fragrance, interior design, overall ambiance, and the lively activities during your stay. It is especially encouraging to hear your kind comments about our team’s friendliness and the festive atmosphere created during events and themed dining experiences. We hope to welcome you back again soon.Warm regards,Thao DoQuality & Continuous Improvement Manager.
Dear Tinger,Thank you for this lovely feedback. We are so pleased to know you enjoyed our facilities, the views, and our breakfast.We are also delighted that you are considering our membership program for your next visit! It is designed to offer even more exclusive benefits and personalized experiences for our returning guests, and we are confident you will find it valuable.We look forward to welcoming you back.Warm regards,Thao DoQuality & Continuous Improvement Manager
