Dear valued guest,Thank you so much for your wonderful review! We are thrilled to hear that you and your partner had a fantastic stay at Intercontinental Hanoi Landmark72. It is our utmost priority to provide impeccable cleanliness, luxurious ambiance, and exceptional service to all our guests, and we are delighted that we exceeded your expectations.Our colleagues will be overjoyed to know that their friendliness and attentiveness made you feel welcome from the moment you arrived. We are also pleased that you enjoyed our excellent amenities and the variety of delicious food options we offer.Your recommendation means a lot to us, and we are glad that we could provide a perfect getaway for you. We look forward to welcoming you back for another romantic and seamless stay in Hanoi!Warm regards,Thao DoQuality & Continuous Improvement Manager
Dear lauraymond,Thank you for having chosen InterContinental Hanoi Landmark72 as your hotel of choice in Hanoi. Creating memorable experience for our guests has always been at the heart of everything we do. We are elated to learn that what left you with most long-lasting impression is the exemplary service and warm hospitality rendered by our Front Desk and Concierge team. Your recognition of their efforts are very encouraging and will certainly empower our colleagues to strive for the best every day.We certainly hope to have another opportunity to showcase our excellent service on your next visit to InterContinental Hanoi Landmark72. Regards, Thao DoQuality & Continuous Improvement Manager
Dear Seangly69,Thank you for your feedback! We're thrilled to hear that you found our service quick and efficient. Your satisfaction is our top priority, and we look forward to welcoming you back soon.Best regards,Thao DoQuality & Continuous Improvement Manager InterContinental Hanoi Landmark72
Dear valued guest, Thank you for your review.We are glad that we were able to provide you with safe and comfortable accommodation when the typhoon hit Hanoi and the team with their dedicated service stood out during your stay to make sure you had great stay. Your kind words shall be shared with our entire team and we do look forward to welcoming you back for much more memorable stay.Regards, Thao DoQuality and Continuous Improvement Manager